Returns & Refunds Policy

🔄 Returns & Refund Policy – Echowear

Last Updated: [Today's Date]

📦 Return Eligibility

  • 🔴 Due to the intimate nature of our products, returns are only accepted for damaged or defective items.
  • 🕒 You must report any issue within 48 hours of receiving the product.
  • 📸 Kindly provide relevant proof, such as photos or videos, to help us process your request faster.

🔄 How to Request a Return?

  1. 📧 Contact us at support@echowear.in with your order details and proof of damage.
  2. 📷 Attach photos/videos showing the defect.
  3. ✅ Once approved, we’ll initiate a refund or replacement within 7 business days.

💰 Refund Process

  • 🛡️ Approved refunds will be processed to your original payment method within 7 business days.
  • 🔄 For Cash on Delivery (COD) orders, refunds will be issued via bank transfer.
  • 📢 No refund will be processed for unverified or incorrect claims.

⚠️ Non-Returnable Conditions

  • ❌ Products used, worn, or without original packaging cannot be returned.
  • ⚠️ Items damaged due to customer mishandling will not be eligible for a refund.

📞 Need Help?

Privacy Policy

Last updated: December 06, 2025

At Bull & Bear Educational Services Private Limited, we respect your privacy and are committed to protecting your personal information.

Information We Collect

  • Name
  • Email Address
  • Phone Number
  • Any details you submit via our lead/instant forms

How We Use Your Information

  • To contact you about educational sessions, demos, and updates
  • To share relevant learning materials and resources
  • To improve our services and user experience

Data Sharing

We do not sell, rent, or trade your personal information. We may use trusted tools (e.g., email/CRM providers or Meta Lead Ads) solely to process your data on our behalf and only for the purposes stated above.

Data Security

We implement reasonable security measures to safeguard your data. However, no method of transmission over the Internet is 100% secure.

Your Rights

  • Request access, update, or deletion of your personal information
  • Withdraw consent to be contacted at any time

Data Retention

We retain your information only as long as necessary for the purposes described above or as required by law, after which it is securely deleted.

Contact Us

Email: bullandbeareducationalservices@gmail.com
Phone: +91 9429691125